TeleHealth

How does TeleHealth Work?

Instead of coming into our clinic for your appointment, we can now conduct many appointments online. One of our licensed audiologists will call either your tablet, computer, or smartphone and you can take your appointment from the comfort of your couch. It requires very little technical knowledge on your part. You just need to have your audio and camera working. You can rest assured that your information is kept safe and secure as we comply with the Health Insurance Portability and Accountability Act (HIPAA).

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Benefits of Telehealth

First and foremost, telehealth allows you to comply with the social distancing guidelines that have been put in place. Even though nobody coming to our clinic is receiving COVID-19 care, we are only accepting emergency appointments right now.

It’s also a great experience for you because you can take appointments from your own home. You never have to worry about taking time off of work or finding other people to care for your kids. If you’re an elderly person that needs assistance getting to a clinic, telehealth will eliminate the need for a caretaker. 

Our tele audiology program also requires very little technical experience. Most calls can be done with HIPAA compliant video software such as Zoom and it can be done from a tablet, smartphone, or a computer.

Telehealth Compatible Hearing Aids

One of the best parts about telehealth is that we can control your hearing aids from our office while you’re sitting in your living room. The latest models of the Phonak Marvel are telehealth compatible as they connect via the Phonak Remote Support™ App.  This smartphone app connects the Marvel hearing aids to the provider, allowing them to make real-time adjustments from virtually anywhere.

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If you have any questions about whether telehealth services are right for you, please contact us and we’ll be happy to answer your questions.